Perguntas Frequentes
Perguntas e Respostas.
It is not allowed
to place your order over the phone. The phone is used to clarify any doubts in
your purchase process.
Yes. Pre-orders have a minimum value of €249
Stock orders have no minimum, but require confirmation from MASALVES
We do not carry out exchanges and/or returns after the order has been shipped.
We only make exchanges and/or returns in case the product(s) is(are) defective. If there are pair(s) to exchange the defect(s), a new pair will be sent to you and MASALVES is responsible for collecting the defective pair(s)
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